Important Information

Customer satisfaction is our highest priority.

​​Safety Warning:

This product should not be used by individuals with a pacemaker or other implanted medical devices, as it passes a low level electrical signal though the body which may interfere with the medical device's operation. This product is also not suitable for women during pregnancy.


Health Disclaimer:

Bluetooth® SMART scale and its associated applications should not be used to diagnose, treat, or prevent any disease or medical conditions. It should only be used purely as a reference. Always seek the advice of a qualified medical professional before making any changes to your exercise or nutrition as doing so may cause severe harm or death.


Legal Disclaimer:

Actual product packaging and materials may contain more and different information than what is shown on our website, as our APP may be periodically updated for new features and/or enhancements. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using our product. Please contact our customer service with any inquiries.


We take no responsibility for any kind of loss caused by the loss of recorded data on the cloud due to unforeseen technical issues. We take no responsibility for any kind of damage or data loss caused by the device, or any kind of claim made by third party. 


Warranty:

ScaleTelligence ® scale is warranted against defects in materials or workmanship for one year from the original purchase date of purchase from T and R International, LLC or its authorized resellers/distributors only. To verify authorized resellers/distributors, please email our customer service.


The warranty does not cover batteries, packaging damages or wear resulting from accident, misuse, abuse, commercial use,  or unauthorized adjustment and/or repair. For general use inquiries or technical/operating questions concerning the product, please visit our FAQ section on proper product operation before initiating an return request.  Should our FAQ page not resolve your concern, please contact our customer service with an explanation of the issue/defect for further assistance and return request. Supporting evidence may be required in some cases.  There are no expressed warranties except as listed above. 




SCALETELLIGENCE ® IS A REGISTERED TRADEMARK OF "T AND R INTERNATIONAL, LLC". ANY UNAUTHORIZED RESELLERS/DISTRIBUTORS OF SCALETELLIGENCE ® PRODUCTS WILL FACE LEGAL ACTION.